Privacy Policy for EmailAssistDesk

EmailAssistDesk ("us", "we", or "our") operates the [www.emailassistdesk.com] website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Sensitive Authentication Data: To perform our services, we may require temporary access to your email account credentials (usernames, passwords, app passwords) or email client configurations. This data is used solely for the purpose of troubleshooting and resolving your specific issue and is handled with extreme confidentiality.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Use of Data

EmailAssistDesk uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

Data Security

The security of your data is important to us. We employ industry-standard security measures to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Sensitive Data Handling: We explicitly do not store your email account passwords after the troubleshooting session is completed, unless explicitly requested by you for ongoing support and secured using encryption. We strongly recommend you change your passwords after we have completed our service.

Sharing of Data

We do not sell, trade, or rent your Personal Data to third parties. We may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential (e.g., a payment processor like Stripe or PayPal).

Your Rights

You have the right to:

• Access the Personal Data we hold about you.
• Request that we correct any inaccurate Personal Data.
• Request the deletion of your Personal Data ("Right to be Forgotten").
• Object to or restrict our processing of your Personal Data.

To exercise these rights, please contact us at [Your Contact Email].

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.